Warranty verification

Verify a serial number

Enter the serial number printed on your product. We’ll authenticate it against our records and show the full registration.

Registration verified
AUTHENTIC
Raise a warranty claim
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WARRANTY REGISTRATION GUIDELINES

Important information to ensure a smooth registration process

01

The purchase date entered in this form must exactly match the date shown on the uploaded invoice or proof of purchase.

02

Warranty registration requests without a valid invoice or proof of purchase may be rejected.

03

The serial number must match the serial number printed on the product or product packaging.

04

Complete registration within 30 days of purchase for faster verification and activation.

05

Only genuine HATRONYX products purchased from authorized sellers are eligible for warranty coverage.

06

Uploaded invoices must be clear and readable and include:

  • Purchase date
  • Product name
  • Seller information
  • Order or invoice number
07

Incomplete or inaccurate information may delay warranty activation.

08

Warranty coverage begins from the original purchase date shown on the invoice.

09

Keep your original invoice for future warranty claims and support requests.

10

HATRONYX reserves the right to verify product authenticity before approving warranty registration.